Privacy Policy
A Statement Concerning the Privacy of Your Personal and Financial Information
Protecting your privacy, along with your financial assets, is at the heart of our business. You have chosen to do business with us, and we recognize our obligation to maintain the information you provide to us in a secure and confidential manner. Keeping your account information accurate and up to date is very important. If you ever find that your account information is incomplete, inaccurate or not current, please call or write to us.
In our normal course of doing business, we collect and use various types of information, such as information you provide to us on forms and applications as well as your transactions with us. We also collect and use information available from public records, market research and credit reports. We use this information to service your accounts, expedite transactions you have initiated and to help you learn more about our financial services of interest to you.
Keeping your financial information secure is one of our most important responsibilities. We value your trust and handle your information with care. Our employees access information about you when needed to maintain your accounts, or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you.
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. Our employees are trained to understand and comply with these information principles.
We limit who receives information and what type of information is shared with the goal of bringing you greater convenience and more choices. We do not share your information with anyone unless you have requested that we do so, either in the form of written instructions or by a transaction that you have initiated.
If visitors browse our website, we collect and store the name of the domain from which they access the Internet as well as the date. We use this information strictly for monitoring the number of visitors to www.mybankcnb.com. When accessing your accounts with us through our website, you will be required to enter a "secure session" by establishing encryption technology. When you access account information, you will be required to enter a User ID and Password at each visit.
We do not disclose any nonpublic personal information about our present or former customers to anyone, except as permitted by law. Information may be exchanged with credit bureaus and similar organizations, provided when legally required or permitted, or in connection with a fraud investigation, an acquisition or the sale of your account to another financial institution.
If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with other parties, including government agencies.
Statement Concerning the Prompt Crediting of Deposits and Payments
Our general policy is to credit your deposits or loan payments on the day we receive them. You should be aware however that:
- Our normal cut-off time for all transactions varies by location and a notice similar to this is posted in each lobby. Please note that transactions received after this time or made on Saturday will be credited on the next business day.
- Transactions made at an after-hours depository will be credited on the day they are removed from the depository.